Privacy Policy

This policy explains what information Betman360 ("we", "us") collects when you use betman360.com, how we use it, and the choices you have. By using the site, you agree to the practices described here.

Information We Collect

• Phone number — collected when you pay via M-Pesa, subscribe to a VIP plan, or verify access with an access code. Used to initiate M-Pesa STK push requests, match your subscription/purchase to you, and — where you've opted in — deliver tips by SMS.
• M-Pesa transaction data — checkout request IDs, transaction amounts, M-Pesa receipt numbers, and payment status, received from Safaricom's Daraja API when you complete an M-Pesa payment. We use this solely to confirm and reconcile your purchase.
• Email address — collected if you pay by card, for receipts and to identify your subscription with our card processor.
• Card payment data — we do not collect or store your card number, expiry date, or CVV. Card payments are processed entirely by Paystack, a PCI-DSS compliant payment processor; Betman360's servers never see your full card details.
• Usage data — standard web analytics (pages viewed, device/browser type, approximate location from IP address) collected via Google Analytics, to understand how the site is used and to fix problems.
• Cookies — small files used for basic site functionality and analytics. You can disable cookies in your browser, though some features may not work as well.

How We Use Your Information

We use the data above to: process and verify payments; activate and manage VIP subscription access; deliver purchased tips (including by SMS, where applicable); respond to support requests; detect and prevent fraud or abuse; and improve the site and our prediction models. We do not sell your personal data to third parties for marketing purposes.

Who We Share Data With

We share the minimum data necessary with the service providers who help us run Betman360: Safaricom (M-Pesa/Daraja API) to process mobile-money payments, Paystack to process card payments, our hosting/infrastructure providers, and Google (Analytics) for usage statistics. Each of these providers processes data under their own privacy terms and only for the purpose of providing their service to us. We may also disclose information if required by law, court order, or a lawful request from a Kenyan regulatory authority.

Data Retention

We retain phone numbers, transaction records, and subscription history for as long as needed to provide the service, resolve disputes, and meet our accounting and tax obligations under Kenyan law. You can request deletion of data we're not otherwise required to keep — see "Your Rights" below.

Data Security

We apply reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS) and restricted access to production systems. No method of transmission or storage is 100% secure, so we can't guarantee absolute security, but we treat any suspected breach seriously and will notify affected users where required by law.

Your Rights

You can ask us to access, correct, or delete the personal data we hold about you, or to stop using your phone number for SMS delivery, by contacting us through the channels below. We'll respond within a reasonable time and may need to verify your identity (e.g. via the phone number or email on file) before acting on a request.

Children's Privacy

Betman360 is intended for users aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us with personal data, please contact us and we will remove it.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We'll post the updated version here with a new "Last updated" date; continued use of the site after a change means you accept the revised policy.

Contact Us

Questions about this policy or your data can be sent via X (Twitter) or Telegram.